We can forget that what we are doing is helping people, other human beings: not entering calls, not creating call types, or dispatching units.
Yes, all these things play a part in helping others, but the meat and potatoes, the thing, the work, is: helping people.
And the reason we forget? Because we are human too. The most important thing though is not so much the forgetting, the most important part is remembering what matters most!
Join Dispatch Wellness for Dispatchers Customer Service on November 10th, 2022, from 0930-1830 PST.
This course is open to dispatchers and call-takers from all states and centers. And provides CA POST credits to those to who it applies.