Courses for Dispatchers

  • Dispatcher Customer Service

    A 4-hour live training in customer service excellence designed specifically for dispatchers. Students will learn practical tools to deliver more effective service while minimizing burnout β€” skills that improve how they care for the public, their colleagues, and themselves.

    Duration: 4 hours

    Cost: $125 per student

    Open to: All Dispatch Centers

    Credits: Earns CA POST Training Hours (CPTS) for those who need them.

    Need training hours from another state? Please inquire about additional accreditations.

    Enroll

  • Dispatchers Wellness

    A 4-hour live training in practical mindfulness tools designed specifically for dispatchers. Students will learn techniques to reduce stress, manage emotional reactivity, and strengthen resilience β€” skills that support both professional performance and personal wellbeing.

    Duration: 4 hours

    Cost: $125 per student

    Open to: All Dispatch Centers

    Credits: Earns CA POST Training Hours (CPTS) for those who need them.

    Need training hours from another state? Please inquire about additional accreditations.

    Enroll

  • Science of Wellness for Dispatchers

    A 4-hour live training in the science behind wellness and mindfulness practices, designed specifically for dispatchers. Students will learn why dispatching is so demanding on the body and mind, and the research-backed tools that support long-term wellbeing in the profession.

    Duration: 4 hours

    Cost: $125 per student (Free to California dispatchers β€” use code CALIFORNIA)

    Open to: All Dispatch Centers

    Credits: Earns CA POST Training Hours (CPTS) for those who need them.

    Need training hours from another state? Please inquire about additional accreditations.

    Enroll

  • Mindfulness Based Stress Management

    An 8-week live course in mindfulness-based stress management for dispatchers and public service professionals. Learn mindfulness principles and meditation practices to access calm, reduce stress, and increase overall wellbeing.

    Duration: 16 hours (2 hours per week)

    Cost: $400

    Open to: All Dispatch Centers and Public Service Agencies

    Credits: Earns CA POST Training Hours (CPTS) for those who need them.

    Need training hours from another state? Please inquire about additional accreditations.

    Enroll