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online live interactive webinar format
Students who attend Dispatcher Customer Service will learn customer service knowledge and mindfulness tools to aid in providing services that are more efficient and effective, while also being able to minimize burnout.
By implementing the knowledge learned in this course students will be able to better take care of themselves as they provide improved customer service to the public and the public safety personnel they interact with.
Cost: $125.00
*Must be a currently employed public safety dispatcher to attend.
*California POST Certified; provides California POST Credits to those applicable
*Accredited through the State of New Mexico; provides NMLEA training hours to those applicable
online live interactive webinar format
Students who attend Dispatchers Wellness will learn concepts and applications of simple mindfulness tools to help with stressors of the job and increase wellness and resilience.
Research shows that among its many benefits mindfulness can help reduce stress, reduce emotional reactivity, and increase the ability to participate in the present moment. Created specifically for dispatchers taking into account the stressors of the job.
Cost: $125.00
*Must be a currently employed public safety dispatcher to attend.
*California POST Certified; provides California POST Credits to those applicable
* Accredited through the State of New Mexico; provides NMLEA training hours to those applicable
