California POST Certified Courses

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Dispatchers Wellness-

CCN 1463-30906

June 15th, 2021, 0800-1700PST

July 6th, 2021, 0800-1700PST

Students who attend this class will learn concepts and application of simple mindfulness tools to help with stressors of the job and increase wellness and resilience. Research shows that amongst its many benefits mindfulness can help reduce stress, reduce emotional reactivity, and increase the ability to participate in the present moment. Created specifically for dispatchers taking into account the stressors of the job.

Plan: IV. Travel and per diem reimbursement. Cost: Non-Reimbursable Tuition: $125.00. *Must be a currently employed public safety dispatcher to attend.

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Dispatcher/Customer Service-

CCN 1463-30874

June 22nd, 2021 0800-1700 PST

July 20th, 2021 0800-1700 PST

Students who attend will learn customer service knowledge and mindfulness tools to aid in providing services that are more efficient and effective, while also being able to minimize burnout. By implementing the knowledge learned in this course students will be able to better take care of themselves as they provide improved customer service to the public and the public safety personnel they interact with.

Plan: IV. Travel and per diem reimbursement. Cost: Non-Reimbursable Tuition: $125.00. *Must be a currently employed public safety dispatcher to attend.

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Science of Wellness-

CCN 1463-21764

June 29th, 2021, 0800-1700 PST

July 21st, 2021, 0800-1700 PST

Students who attend this class will learn concepts of wellness and the science behind the benefits of mindfulness and wellness practices. While also learning the science of why the work of public safety dispatching is so demanding and understanding the scientific research on the correlation between the nature of the stressful work and wellness. Created specifically for dispatchers taking into account the unique challenges of the profession.

Plan: V.  Travel and per diem, training presentation costs reimbursement.  Non-Reimbursable Tuition: $0.00. *Must be a currently employed public safety dispatcher to attend.

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