Luz Martinez is the founder of Dispatch Wellness and a California POST Private Presenter, Consultant, Coach, Strategic Partner, Writer, and a Customer Service + Wellness Advocate working with individuals and organizations to find customer service and professional wellbeing solutions which keep personal and collective wellness in mind.
She has over twenty years of experience in public service- 12 of those years serving as a first responder in the capacity of 911 dispatcher. Throughout her career, she received many commendations for her interactions with the public and for assisting in critical situations.
The merit closest to her heart as a 911 Dispatcher is a recognition earned in 2019 for using her fluent Spanish to help save a baby’s life. Doing so by staying on the line to help with translation for timely CPR instructions. That call was a reminder of why she fell in love with being a first responder; first responders can make a difference and play a vital role in the well-being of the communities they serve.
Alongside her experience as a first responder, Luz is a certified Nutrition Coach, holds a certificate in Change Psychology and has over 1,000 hours of formal training as a Yoga, Mindfulness, and Meditation Teacher. She completed Level 1 AICC Certification through CA POST at the Riverside Sheriff’s Academy and studied Business Administration at the Instituto Tecnologico de Celaya.
Luz will forever cherish the opportunity of living in Mexico for six years (during high school and college). This experience allowed her to connect more fully with her heritage and with others. She currently resides in Los Angeles County, California, with her two children and a blue parakeet.