Juneteenth
Juneteenth is an annual commemoration of the end of slavery in the United States; it was on June 19, 1865, that Union soldiers, led by Major General Gordon Granger, landed in…
Chino Hills, In Person Dispatchers Customer Service
https://vimeo.com/827800684?share=copy Upcoming In-Person Dispatcher Customer Service June 9th, 2023, Chino Hills California Space is limited to 10 participants per session. To register Students who attend will learn customer service knowledge…
Good Morning Matters
Say it loud. Say it clear. Say it to everyone."Good Morning" is free, simple, and important.Especially important if we are in a leadership position/supervisory role/member of a well-being or peer-support…
Celebrating the Month of April!
https://vimeo.com/813915892/0db777a1b0 April is my all-time favorite month of the year. In large part because every second week of April, we celebrate the essential work done by Dispatchers during National Public…
Sometimes We Can Forget
We can forget that what we are doing is helping people, other human beings: not entering calls, not creating call types, or dispatching units. Yes, all these things play a part in helping others,…