A note about the holidays
I’ve struggled with what to say about the holiday, not… Read More »A note about the holidays
911
To All Veterans
A few years ago I couldn’t find a poem that… Read More »To All Veterans
In thinking about reliability
The first time I called 911, I was a child.… Read More »In thinking about reliability
Standards. It’s about what matters most.
A standard that many dispatchers have heard of and certainly… Read More »Standards. It’s about what matters most.
Are your days off a blur?
Sometimes my days off were a blur; sometimes, it was… Read More »Are your days off a blur?
Tired+Tired=More Complaints
Callers are tired from the pandemic and so are those… Read More »Tired+Tired=More Complaints
Remembering Reverend King
To doing small things in a great way. To treating… Read More »Remembering Reverend King
What Past Participants Are Saying About Dispatch Wellness Courses
From different locations, different levels of experience, and different backgrounds.… Read More »What Past Participants Are Saying About Dispatch Wellness Courses
Offering afternoon training classes
She asked me if I would be offering training classes… Read More »Offering afternoon training classes
May 13th, 2021
Mindfulness has changed my life in more ways than one,… Read More »May 13th, 2021