Good Morning Matters
Say it loud. Say it clear. Say it to everyone."Good Morning" is free, simple, and important.Especially important if we are in a leadership position/supervisory role/member of a well-being or peer-support…
Mother’s Day Wishes
May we leave a kinder, more tolerant world for the younger and future generations that rely on our work; this is my Mother’s Day wish. And wishing a beautiful day…
California Senate Bill No. 623
It is undeniable that Public Safety Dispatchers are emergency first responders. And that PTSI and PTSD are a real risk that comes with the work of being a 9-1-1 professional.…
Happy Easter
To Those Who Celebrate Dispatch Wellness wishes all those who celebrate, a Happy Easter full of new beginnings!! This year, Easter is on Sunday, April 9, 2023. The holiday occurs on the…
A note about the holidays
I've struggled with what to say about the holiday, not only because holidays are complex. But because for first responders, that complexity is layered with working through the holidays and…
The days after Thanksgiving
It can be so easy to go from planning a celebration of gratitude (be it thanksgiving or another celebration or tradition) to completely forgetting the things we hold dear and…
To All Veterans
A few years ago I couldn’t find a poem that expressed how I felt, so I wrote one. Dedicated to one particular veteran, who will always live in my heart,…
Sometimes We Can Forget
We can forget that what we are doing is helping people, other human beings: not entering calls, not creating call types, or dispatching units. Yes, all these things play a part in helping others,…
Standards. It’s about what matters most.
A standard that many dispatchers have heard of and certainly most dispatchers think about all the time (consciously or subconsciously) is the standard of answering 90 percent of all 911…
Are your days off a blur?
Sometimes my days off were a blur; sometimes, it was all a blur. And it got old & exhausting really quick. Something that helped me get out of the blur…