A note about the holidays
I’ve struggled with what to say about the holiday, not… Read More »A note about the holidays
I’ve struggled with what to say about the holiday, not… Read More »A note about the holidays
It can be so easy to go from planning a… Read More »The days after Thanksgiving
A few years ago I couldn’t find a poem that… Read More »To All Veterans
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The first time I called 911, I was a child.… Read More »In thinking about reliability
A standard that many dispatchers have heard of and certainly… Read More »Standards. It’s about what matters most.
Sometimes my days off were a blur; sometimes, it was… Read More »Are your days off a blur?
Compound= make (something bad) worse; intensify the negative aspects of.… Read More »Our Knowledge Matters
Callers are tired from the pandemic and so are those… Read More »Tired+Tired=More Complaints
Good news and bad news is a game I play… Read More »Good News, Bad News