A note about the holidays
I’ve struggled with what to say about the holiday, not… Read More »A note about the holidays
I’ve struggled with what to say about the holiday, not… Read More »A note about the holidays
It can be so easy to go from planning a… Read More »The days after Thanksgiving
We can forget that what we are doing is helping people, other… Read More »Sometimes We Can Forget
A standard that many dispatchers have heard of and certainly… Read More »Standards. It’s about what matters most.
Sometimes my days off were a blur; sometimes, it was… Read More »Are your days off a blur?
Callers are tired from the pandemic and so are those… Read More »Tired+Tired=More Complaints
Good news and bad news is a game I play… Read More »Good News, Bad News
Research shows that amongst its many benefits, mindfulness can help… Read More »Mindfulness
And so I’ve been thinking a lot about the new… Read More »And just like that, 2022
Cookies, cookies, cookies. But do we have to make ourselves feel bad for eating treats?