A note about the holidays
I’ve struggled with what to say about the holiday, not… Read More »A note about the holidays
I’ve struggled with what to say about the holiday, not… Read More »A note about the holidays
The first time I called 911, I was a child.… Read More »In thinking about reliability
A standard that many dispatchers have heard of and certainly… Read More »Standards. It’s about what matters most.
Sometimes my days off were a blur; sometimes, it was… Read More »Are your days off a blur?
Callers are tired from the pandemic and so are those… Read More »Tired+Tired=More Complaints
Good news and bad news is a game I play… Read More »Good News, Bad News
To doing small things in a great way. To treating… Read More »Remembering Reverend King
And so I’ve been thinking a lot about the new… Read More »And just like that, 2022
As our twelve-year-olds roasted marshmallows, I told my friends about… Read More »A Dispatcher’s Christmas Story
Cookies, cookies, cookies. But do we have to make ourselves feel bad for eating treats?