A note about the holidays
I’ve struggled with what to say about the holiday, not… Read More »A note about the holidays
IAm911
In thinking about reliability
The first time I called 911, I was a child.… Read More »In thinking about reliability
Standards. It’s about what matters most.
A standard that many dispatchers have heard of and certainly… Read More »Standards. It’s about what matters most.
Are your days off a blur?
Sometimes my days off were a blur; sometimes, it was… Read More »Are your days off a blur?
Tired+Tired=More Complaints
Callers are tired from the pandemic and so are those… Read More »Tired+Tired=More Complaints
Good News, Bad News
Good news and bad news is a game I play… Read More »Good News, Bad News
Remembering Reverend King
To doing small things in a great way. To treating… Read More »Remembering Reverend King
And just like that, 2022
And so I’ve been thinking a lot about the new… Read More »And just like that, 2022
A Dispatcher’s Christmas Story
As our twelve-year-olds roasted marshmallows, I told my friends about… Read More »A Dispatcher’s Christmas Story
Cookies, cookies, cookies. But do we have to make ourselves feel bad for eating treats?
Cookies, cookies, cookies. But do we have to make ourselves feel bad for eating treats?