Juneteenth
Juneteenth is an annual commemoration of the end of slavery in the United States; it was on June 19, 1865, that Union soldiers, led by Major General Gordon Granger, landed in…
Mental Health Awareness; It’s Personal
Mental Health is personal to me. And it should be. As someone who has immensely benefited from support systems such as psychology. As someone who knows so many first responders…
Chino Hills, In Person Dispatchers Customer Service
https://vimeo.com/827800684?share=copy Upcoming In-Person Dispatcher Customer Service June 9th, 2023, Chino Hills California Space is limited to 10 participants per session. To register Students who attend will learn customer service knowledge…
Good Morning Matters
Say it loud. Say it clear. Say it to everyone."Good Morning" is free, simple, and important.Especially important if we are in a leadership position/supervisory role/member of a well-being or peer-support…
Mother’s Day Wishes
May we leave a kinder, more tolerant world for the younger and future generations that rely on our work; this is my Mother’s Day wish. And wishing a beautiful day…
Dispatchers Wellness | Upcoming Dates
Dispatchers Wellness online live interactive webinar format Students who attend Dispatchers Wellness will learn concepts and applications of simple mindfulness tools to help with stressors of the job and increase…
Invisible Disability
Invisible Disability is a term I learned in one of my many DEIA trainings and an important term I hope we can all always keep in mind. The truth is…
A beautiful thing
Every single call an opportunity to help someone in need, and that is a beautiful thing!
California Senate Bill No. 623
It is undeniable that Public Safety Dispatchers are emergency first responders. And that PTSI and PTSD are a real risk that comes with the work of being a 9-1-1 professional.…
How we treat each other matters
The way we treat each other matters!How we treat each other contributes to our workplace culture and overall health (like, literally).Some studies even show that treating each other cordially reduces…